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Combining Communication, Productivity, and Loyality.
Ready to elevate your business communication and revenue? Try AssignChat today and experience the difference.
By Team Akashic
01
Communication Analysis For Your Business
"AssignChat," the ultimate solution, is designed to streamline your team's collaboration and tackle your business challenges head-on.
"Effortless Collaboration, Seamless Assignments, and Maximising Productivity:
The Power of AssignChat
"
AssignChat: Where Versatility Meets Efficiency
A comprehensive omni-channel communication platform ensures seamless customer support and lead management across all channels for optimal workflow coordination.
Creating an environment that supports both formal and informal communication, facilitates easy access to resources, and integrates seamlessly within the team.
Integrate various communication channels (chat, web widgets, and social media) into a centralized system for a unified customer support experience.
Measuring CSAT in our cloud-based chat application is not just about collecting scores but also using the insights gained to enhance the user experience, build customer loyalty, and continuously identify areas for improvement.
Efficiently manage user interactions, streamline workflows, and provide a more personalized and responsive experience for both customers and support teams.
Drive informed decisions and monitor customer interactions effortlessly with our comprehensive chat dashboard, offering real-time insights for streamlined customer engagement.
Experience unmatched support and security in our cloud-based chat system, ensuring seamless support and robust security measures to safeguard your operations and sensitive data.
12+
Years of Expertise
Omnichannel Chat application for Lead Management & Customer Support with one Platform
Implementing omni-channel chat support, including proactive chat and instant response for lead management and customer support, involves seamlessly integrating various communication channels like chat, web widgets, and social media to provide a unified and efficient experience for both lead generation and customer assistance. This approach helps in building stronger customer relationships, optimizing lead conversion processes, and enhancing overall business efficiency.
Chat via text and voice calls for AssignChat users.
Engage seamlessly through text and voice calls with AssignChat
, connecting users with instant communication and collaboration.
Discover the Unique USPs of AssignChat
Experience the power of unified conversations with AssignChat. Elevate engagement, streamline operations, and nurture leads seamlessly within one platform.
Crafting a unique selling proposition (USP) for AssignChat that supports both lead management and customer support and includes web widget features, social media integration, and CRM and Helpdesk API integration, emphasising the distinct advantages and benefits of organizational operational processes.
AssignChat Best-in-Class comprehensive Pricing 
Got Questions?
We've Got Answers 
Experience the power of unified conversations with AssignChat. Simplify the user experience by offering maximum essential information and functions with an intuitive interface with features that the user is already used to.
Seamlessly allows a user to communicate with website visitors proactively with interactive web widgets or on popular social media platforms, effectively manage leads, and provide exceptional customer support by integrating with our cloud-based CRM and Helpdesk systems through robust APIs within a single, integrated platform.
AssignChat's data security measures, a secure chat application, typically implement various practices and features to ensure the protection of customer data, including data encryption, access control rights, authentication mechanisms, regular data backups, regular security audits and assessments, regulatory compliance, and so on. Additionally, we also consider seeking third-party security assessments or certifications to validate the system's security posture.
Our multi-channel chat application provides a centralized platform for customer communication. This helps to personalize the customer interaction and automate quick responses. Moreover, measuring CSAT in our cloud-based chat application provides the insights gained to enhance the user experience, build customer loyalty, and continuously identify areas for improvement.
Implementing a chat application is beneficial for MSMEs as it enhances customer support, improves operational efficiency, manages lead qualification across channels, and provides the tools needed to scale and adapt to changing business needs. The benefits range from improved customer service to streamlined operations, ultimately contributing to business growth and success.
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